How To Register A New Craftsman Snow Blower From Lowe's
The curt answer: Yep, simply you might take trouble collecting if there isn't a Sears near you lot.
Woodworkers, mechanics and crafts people have loved Craftsman tools for years, because of their lifetime warranty. If 1 broke, you could merely return it and become a new one free
But one Campbell County, Kentucky man says it's not and so piece of cake anymore.
Gary Galloway loves working on onetime cars, like the 1967 Plymouth with a 440 V8 nether the hood he was tinkering with this sunny afternoon.
His tool of option: Craftsman, considering of its lifetime replacement warranty if they ever fail.
"You lot could walk into Sears, and pretty much lay it on the counter and they would give you a tool comparable or merely exactly like that," he said.
And so when his socket wrench recently bankrupt, he didn't worry virtually his local sears in Florence, Kentucky, having recently closed.
He knew that his nearby Lowe'south at present sells Craftsman.
"With Lowe's coming on lath with Craftsman, I felt relief that I could get a tool replaced if they were to break," Galloway said.
But he says he got some bad news at the nearby Maysville, Kentucky Lowe'southward store.
"I said these are tools I got at Sears, and he told me that Lowe'southward could not replace whatever tool that was non sold at the Lowe's shop."
Unlike tools, dissimilar part numbers
Problem is, Galloway discovered, that the onetime tools sold by Sears and the new craftsman tools sold by Lowe'southward are different and have different role numbers.
And so they are non interchangeable.
Craftsman'southward warranty folio still lists a full lifetime warranty.
However it says you must render it to a "stocking retail partner," which is confusing since Lowe's' does not stock identical Sears tools.
So we called the Lowe's store director, who told us if they don't have the aforementioned model, they are telling people to call Craftsman customer service.
Galloway's going to try that that at present, because the other choice is not something he has time to do, fifty-fifty in a fast old Plymouth GTX.
"You have a drive an hour to get a tool replaced," he said.
A Lowe'south Corporate Communications spokeswoman, Maureen Wallace, told us Lowe's stores should honour the Craftsman Lifetime warranty "if we have the product." But due to differences between Sears and Lowe'southward tools that may not always exist possible. (See full statement below)
Only the lesser line is if your tool breaks, you may want to call Craftsman client service showtime at 888-331-4569, if you lot don't have a Sears nearby, because y'all may not always be able to get a replacement at Lowe's.
Equally always don't waste your money.
________________________
FULL Statement FROM LOWE'South CORPORATE COMMUNICATIONS:
"we will laurels all lifetime warranties no matter where the CRAFTSMAN hand tool was purchased. We enquire that customers bring in the item, and we'll supersede it if nosotros accept the production. If we do not accept the production, customers tin can call the Customer Care Hotline (883-331-4569)."
Maureen Wallace, Lowe's
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How To Register A New Craftsman Snow Blower From Lowe's,
Source: https://www.wcpo.com/money/consumer/dont-waste-your-money/will-lowes-honor-craftsman-lifetime-warranties
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